Guests with special needs: Information - Plan your visit: reserve tickets now - LEGO® House
LEGO House is designed for full accessibility for guests with special needs

Guests with special needs

LEGO® House is accessible for all

LEGO® House is designed for full accessibility for all guests. Inside and outside the building, guests will find level areas with smooth and solid surfacing, broad doors and sufficiently wide corridors for wheelchair users and those with impaired mobility. LEGO House is a member of Denmark’s Accessibility Label Scheme. For more information on accessibility, visit www.godadgang.dk.

Parking

Right outside of LEGO® House on Byens Square, visitors will find two parking spaces for cars and busses with a disabled parking permit, as well as a designated drop-off/pick-up zone for busses. Disabled parking spaces can also be found at the nearby parking garage at Hovedgaden 24, DK-7190 Billund.

Wheelchairs

All indoor and outdoor areas have level access with smooth and solid surfacing. All three entrances to LEGO® House Public have a designated entrance next to the revolving doors for wheelchair users and those with impaired mobility. At the the Experience Zones in LEGO House Paid, the entrance to the left is suitable for wheelchair users.

Borrow a wheelchair

LEGO® House has a limited number of wheelchairs that guests can borrow for free.

Free admission for assistants to disabled persons

Assistants to disabled persons with valid helper-ID will be granted free admission. Hence it is not necessary to book a ticket for the assistant in advance. The helper card must be presented at the Information.

Restrooms

Accessible restrooms are located on all floors of LEGO® House. Please ask our staff for more information.

Guide dogs and service dogs

LEGO® House permits guide dogs and service dogs to accompany their owners into all guest areas, including the three restaurants. It is the owner’s responsibility to have full control over the dog and prevent it from seeking contact with other guests.

Elevators

LEGO® House features nine accessible terraces. Wheelchair users can access all of the terraces by elevator. Guests can also access the terrace on Keystone via a special lift. Please ask our staff for more information.

Resting spots

Throughout LEGO® House, you will find a number of centrally located resting spots. Ask the service staff for a map or directions to the nearest resting spot.

Explore other areas:

Directions

Start your planning here

In “Plan your visit”, we’ve collected a lot of tips on how to enjoy the best possible experience, including the best ways to get to LEGO® House, parking, accommodations and more.
Explore the nine colorful LEGO House rooftop terraces

What is LEGO® House?

LEGO® House welcomes visitors to a unique world of fun and creative LEGO activities. Discover the magic behind the brand and the endless possibilities for play and learning.
Meet the founders of LEGO in the public area in LEGO House

Experiences without a ticket

From LEGO® Square, guests can easily access LEGO Store, the three restaurants and LEGO Forum. And don’t forget the playgrounds on the rooftop terraces.
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